Carroll Steele Insurance has been providing its business and personal clients with the best in coverage and price. Our unyielding commitment to customer satisfaction has never changed since we began over 150 years ago. I’m sure you hear that often from almost any agency, but we have been here long enough to prove that it is true.
Our mission is to not only provide the best available insurance products, but also to be here when you need us. Unlike many insurance agents our relationship with you doesn’t end after providing coverage. Whether its a claim, payment, question, advise, we are here for you every step of the way.
Consider us your insurance resource for all you insurance needs.
77% Success Rate / 94% Retention
Because of our access to so many carriers we can almost write anything. In fact,, we have one of the highest success rates of any agency. And our retention rate is even higher- 94%! However, sometimes there are certain risks we prefer not to insure. If you’re looking for the cheapest price possible regardless of coverage we are not the agency for you. we would rather lose a potential client before we write coverage that we feel is inadequate. Price should not dictate your protection. In the end, you’ll be surprised how little more money it takes to get the correct protection.
Full Service Agency
Carroll Steele Insurance has a long tradition of providing superior customer service for it’s customers. It’s the main reason we’ve been successful since 1867.
Over 100 Years Combined Experience
No matter who you talk to at Carroll Steele, you can be certain you are talking to a seasoned veteran in the insurance industry. In fact, some of us have over 35 years experience. No matter who you talk to you can be assured that you’re getting knowledgeable insurance experts to help you with any insurance question or need you may have.
Over 35 Companies To Choose From
We have over 35 insurance companies offering a broad range of personal and business insurance products. No matter what type of business you have or personal insurance need, we at Carroll Steele Insurance can help.
Over 13 Home Insurance Companies
We have over 13 home insurance companies to choose from including hundreds of discounts and credits.
11 Auto Insurance Companies
More auto insurance companies than any other local agent.
Over 30 Business Insurance Companies
There are several things that make us better than any other agency. Having the best selection of companies to choose from for your business insurance is one of them.
Flood, Marine, & So Much More
We are so much more than auto and home. As the leading flood insurance company in the area we are also your flood insurance experts. And of course, located in the oldest seaport in the United States boat and marine is our heritage!
Insurance Agent vs. Going Direct
As an agent we see so clearly the benefit of working with an agent rather than directly with an insurance company. For one, an insurance company can only offer one price and a handful of discounts. An insurance agent can offer several different products and prices from several companies and programs as well as a variety of discounts and credits. In addition, as your agent you can come to us when ever you have an insurance question or have a problem. No voicemail or waiting on the phone line for an answer. We are just a phone call away when ever you need us.
Second, the insurance companies you see on tv like Geico and Progressive, do not provide home or any other insurance. And if some do are you certain they are competitive in other products beyond auto insurance? Almost all 35 insurance companies we offer has significant discounts when we insure both your auto and home.
So we hope you can see the incredible difference between working directly with an insurance company and working with an insurance agent for all your insurance needs.
Why We Are Better
There’s a reason the Carroll Steele Insurance Agency has been in business since 1867 – a commitment to our customers. Every year we work hard in making sure our clients are protected. We are also always striving to bring in the best companies and products for our clients. Today, with over 35 insurance companies, Carroll Steele offers the largest selection of insurance companies and products than any other insurance company in the area.